: A NIST research document that challenges the "users are the weakest link" narrative in security, focusing instead on "security fatigue" and usability challenges.
: A short paper from researchers at UC Berkeley investigating whether past user decisions can predict future responses to location access prompts on mobile apps. : A NIST research document that challenges the
: A position paper proposing a unified framework to measure and explain user engagement across different platforms. : Explores the use of personas specifically for
: Explores the use of personas specifically for library user experiences to better understand diverse audience characteristics and goals. Privacy & Behavior : A NIST research document that challenges the
: Provides a historical overview of how AI systems—like Recommender Systems—construct user representations from interaction data.
: A systematic literature review analyzing the gap between users' high concern for privacy and their actual behavior, which often includes minimal steps to protect data.
: This paper investigates how Personas (fictional characterizations of user segments) can be better utilized throughout the software development process to maintain empathy and alignment with user needs.