- Home
- Industry Solutions
- Products
-
The Big Book Of Key Performance Indicators, By ... -
: A central argument of the book is that standard data presentations are often too complex for non-technical stakeholders. The text emphasizes creating clear, tailored reports that directly influence business-critical actions.
: The latest version includes a KPI style guide to ensure consistent and clear measurement across different departments.
: Readers have access to over 100 pre-formatted marketing KPIs for quick reference.
: The modern update includes strategies for using AI-powered tools (like GA4 and Looker Studio) to create and evaluate indicators while providing ethical guidance on avoiding data bias. Key Features and Resources
The books are often used as practical toolkits rather than purely theoretical guides.
: The original release by Eric Peterson included a companion spreadsheet to help businesses implement the book's methodologies immediately.
: Both versions help users distinguish between metrics that predict future performance (leading) and those that measure past results (lagging).
: The updated edition by John Lovett introduces a "human-centric" framework called the ABCs— Awareness, Behaviors, Conversions, and Loyalty —to track customer journeys.
-
- Services
- Digital Transformation
- About Toshiba
- Contact us
- Support

Logistics
Manufacturing
Retail
Healthcare
Office
Managed Document Services
Global Business Solutions
Our Company
Sustainability
Security
Career
News
Business Partner Search
Contact us