: Using Clean Language techniques , she asked questions like, "And when you say 'this is a mess,' what kind of mess is that?" This forced the director to be specific rather than emotional.
: The internal "scripts" or habits we develop to make sense of our world. Detailed Case Study: Transforming Workplace Conflict NLP At Work: The Difference that Makes the Diff...
According to accounts of NLP in the workplace , a project manager (we'll call her "Sarah") was struggling with a high-stakes construction project where communication had completely broken down between stakeholders. : Using Clean Language techniques , she asked