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: Letting the other side say "no" makes them feel safe and in control.

: Repeating the last few words someone said to encourage them to keep talking.

: Using "How" or "What" questions to get the other party to solve your problems for you. 📈 Why It’s Worth Reading

: Understanding the other party's feelings to influence their actions.

If you tell me what you’re preparing for (like a salary raise or a house purchase), I can show you how to apply Voss's techniques to that exact situation.