: Computer-mediated work results in a comprehensive "textualization" of the work environment. This "electronic text" becomes a symbolic surrogate for an organization's daily life, which can either be used for radical creativity or intense managerial scrutiny.
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: Zuboff suggests the traditional "division of labor" is being superseded by a "division of learning". In this model, "being productive" becomes synonymous with learning, and authority shifts toward those who can synthesize and act on complex information. Where to Find the Book : Zuboff suggests the traditional "division of labor"
In her seminal book, In the Age of the Smart Machine: The Future of Work and Power , Harvard social scientist explores how computerized technology fundamentally alters the landscape of business and labor. You can find In the Age of the
You can find In the Age of the Smart Machine at various retailers:
The text argues that the "computer revolution" presents us with a critical choice: we can either , which risks dehumanizing work and alienating employees, or informate , which empowers workers with the knowledge to make critical, collaborative judgments. Core Concepts of the "Smart Machine"
