: The narrative unfolds sequentially through physical mail, beginning with "Episode 1: Family Secrets" and concluding with "Episode 12: Bloodlines".

: Each episode arrives in a uniquely colored envelope filled with tactile clues like passports, booklets, and even string. Players interact with a web app for video messages, character development, and checking answers.

The Family Secrets Series Bundle is available directly from Escape Mail for approximately ($199.95 CAD). While the "Complete Pack" provides all envelopes at once for binging, the series can also be purchased as a monthly subscription.

: The series typically includes a Flow Card in the standard edition to guide players through the puzzle sequence. Season 1 Episode List