Use the chatbot to specifically ask to . A support executive will typically follow up to arrange a pickup. Contact Support Directly :
: Ensure you place the request before the next billing cycle to avoid further deductions. Some users report that tagging Paytm on X (formerly Twitter) can speed up the pickup process if there are delays. Use the chatbot to specifically ask to
Tap on your profile picture in the app and select . Some users report that tagging Paytm on X
: You can also email smartretail.support@paytm.com with your merchant ID and device details to initiate the process. Important Considerations Important Considerations State the reason for return (e
State the reason for return (e.g., "Device not required" or "Monthly rental too high"). :
Based on official support and common user guides, follow these steps to stop the service: : Open the Paytm for Business app. Go to My Orders or Manage Devices . Select your Soundbox and choose the Return/Replace option.
To deactivate your Paytm Soundbox (speaker) and stop monthly rental charges, you must request a return or deactivation through the app or contact their dedicated support line. There is often no direct "deactivate" button in the app, so you may need to use the help/support chat. Steps to Deactivate and Return Paytm Soundbox
Use the chatbot to specifically ask to . A support executive will typically follow up to arrange a pickup. Contact Support Directly :
: Ensure you place the request before the next billing cycle to avoid further deductions. Some users report that tagging Paytm on X (formerly Twitter) can speed up the pickup process if there are delays.
Tap on your profile picture in the app and select .
: You can also email smartretail.support@paytm.com with your merchant ID and device details to initiate the process. Important Considerations
State the reason for return (e.g., "Device not required" or "Monthly rental too high"). :
Based on official support and common user guides, follow these steps to stop the service: : Open the Paytm for Business app. Go to My Orders or Manage Devices . Select your Soundbox and choose the Return/Replace option.
To deactivate your Paytm Soundbox (speaker) and stop monthly rental charges, you must request a return or deactivation through the app or contact their dedicated support line. There is often no direct "deactivate" button in the app, so you may need to use the help/support chat. Steps to Deactivate and Return Paytm Soundbox