Buyers have 3 days to accept or request a return; no returns for fit. Poshmark handles the customer service and tax distribution.
: Generally, you are not obligated to issue a refund until you receive the item back in its original condition. buyer won't return item
“Seller for 20+ years here—don't accept this till the fat lady sings, so to speak. I've had negative feedback removed after a call to eBay rather than using mail or the auto system.” Reddit · r/eBaySellers · 2 months ago Buyers have 3 days to accept or request
“In cases like these, your best course of action is to publicly respond to the buyer... Look at this opportunity as a way to demonstrate to future buyers how you handle problems and tell your side of the story.” 3Dsellers · 1 year ago Summary of Platform Rules Return Rule Seller Protection Refund usually issued after item is received back. Can report buyers for misusing returns or extortion. Amazon “Seller for 20+ years here—don't accept this till
Automated "refund without return" exists but is rare for high-value items.
Review removal is possible if it violates community guidelines.