Depending on who you are texting—a seller on a marketplace or a customer support agent—here are a few ways to word your request.
Option 1: Inquiry to a Private Seller (eBay, Facebook Marketplace) "Hi there! I’m interested in the NTL remote control Go to product viewer dialog for this item.
NTL had several boxes (Samsung, Pace). Make sure the remote looks exactly like your old one to ensure the infrared codes match.
You can often find "Universal Replacement" remotes on Amazon that are pre-programmed for NTL/Virgin Media boxes.
you have listed. Is it still available? Also, could you confirm if it’s the original silver/blue style and if all the buttons are still responsive? Thanks!" Option 2: Requesting a Replacement from Virgin Media
NTL (now ) remote controls are still a popular search for those maintaining older legacy cable boxes like the Samsung or Pace models.
If you are looking to get a new one from the provider, it is worth noting that NTL merged into Virgin Media years ago. You can reach out to Virgin Media Support for a modern replacement like the or remote.
