A callous attitude toward individuals, treating people as files rather than humans, and isolating officials from the citizens they serve.
An obsession with creating documentation, reports, and meetings, which serves as a substitute for actual work. bureaucratism
Excessive regulation and formality required before action can be taken. A callous attitude toward individuals, treating people as
Placing strict adherence to rules and paperwork above efficiency, effectiveness, or common sense. A callous attitude toward individuals
Over-reliance on a top-down hierarchy, leading to a "closed caste" of managers who prioritize their own perks over the organization's goals.