Alicia Keys - You Don't Know My Name (official Video) May 2026

: 500 Lenox Ave, New York, NY 10037. The primary setting for the video. Lead Cast : Alicia Keys as the waitress. Yasiin Bey (Mos Def) as Michael Harris. Melyssa Ford as the fellow waitress.

: The middle of the video features a long, improvised telephone interlude where Alicia's character finally calls Michael to introduce herself and confess her feelings. Alicia Keys - You Don't Know My Name (Official Video)

: The story features a flashback or parallel scene at a house party where the two cross paths during a tense moment, a visual homage to the film Cooley High . : 500 Lenox Ave, New York, NY 10037

: Every Wednesday, a handsome man named Michael Harris (played by rapper Yasiin Bey , formerly known as Mos Def ) comes in for his lunch break. Alicia’s character is deeply infatuated with him but remains anonymous to him. Yasiin Bey (Mos Def) as Michael Harris

: It is revealed that the phone call and their blossoming romance were only in her head. The video ends with Michael leaving the diner without ever knowing her name, his business card still sitting untouched in a bowl as she watches him walk away. Key Locations & Cast

The music video for (2003) tells a romantic, nostalgic story set in Harlem, New York City . Directed by Chris Robinson , it is often described as a "Harlem Love Story". Plot Summary

: In a famously debated scene, Michael routinely orders the "fish special" with a side of hot chocolate. To impress him, Alicia's character uses milk and cream instead of the tap water her manager prefers.