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The extent to which mistakes lead to positive changes rather than just being documented. Communication Openness: Whether staff

Guidelines on how to select a representative group of staff to ensure data accuracy. (149 KB)

Instructions for preparing data and producing reports that can be used for hospital-wide quality improvement initiatives. Why This Review Matters The extent to which mistakes lead to positive

To identify strengths and areas for improvement in patient safety culture, allowing for internal benchmarking or comparison against other facilities. (149 KB)

The feeling that staff are not blamed when an event is reported.